Terms & Conditions

Shipping

Shipping to Sweden, Norway, Denmark and Finland.  The orders are shipped by Postnord without tracking numbers.

Delivery

Ordered items will be shipped within a week from your order if nothing else is written on the product´s page.

Payment

By clicking cart, and then checkout you will be sent to Paypal. All card transactions are made through Paypal. Your card details are confidential, encrypted, and can not be read by anyone other than your bank. There is no extra charge for card payments. Your account will not be charged until you have completed the checkout process.

Returns and exchanges

If for any reason you are not satisfied with your products, unused and unopened orders may be returned within 14 days. Once we receive the returned item(s) the charges will be credited to you (though shipping costs are non-refundable). Used, opened, and/or final sale items cannot be returned.Always email us at info@bymay.se before you send any items.

Reclaimed & damaged goods

If you receive a damaged item you want to return, By May pays the shipping cost. Always contact us at info@bymay.se before sending an item. When returning an item, note that it´s your responsibility to make sure the products are well packed and reach us unharmed. If a package, for some reason is lost, you need to first make a notice to your local postoffice.

Retailers and wholesale

In case you are interested in becoming a retailer of By May Stockholm, please contact us for information about wholesale and pricelist.